Customer focus questionnaire

Company Details

Customer company name*

Address*

Street Address City State / Province / Region ZIP / Postal Code Country

Customer Contacts

Commercial

Name*

Tel No.*

Fax No.

Email address*

Technical contact

Name*

Tel No.*

Fax No.

Email address*

Questions

Level of service

Score Rating. 1 = Poor, 5 = Excellent

Sales contacts

Efficiency of personnel*

Telephone manner*

Helpfulness*

Product range

How do you rate the products supplied to you*

Delivery

Are the products delivered on time*

Quality of packaging*

Labelling quality*

Pallets quality*

After sales care

Technical support*

Promptness of responses to requests for information (specifications, & questionnaires)*

Nortech Foods product range

Are you aware of our product range*

Yes
No

Do you want us to contact you and discuss our range*

Yes
No

Are there any products you think we should be supplying*

Yes
No

Submission details

Person completing form*

Position in company*